Last edited 10 July 2025
How do I place my order?
Placing an order is simple:
Choose your favorite schiarirecapelli piece.
Select your size and quantity.
Click the green “Add to Cart” button.
Proceed to Checkout and complete your payment.
You’ll receive an email confirmation once your order is placed.
Can I change my order after placing it?
We aim to ship your order as soon as possible—typically by the next working day.
If you’d like to make a change, please contact us immediately at [email protected].
For faster assistance, include your order number, contact details, and a clear description of the change you’d like us to make.
If your order hasn’t been processed yet, we’ll do our best to apply the change. If it has already been processed, unfortunately, no changes can be made.
Tip: Always double-check your details before placing your order.
Which payment methods do you accept?
We accept payments via:
Credit & Debit Cards (Visa and MasterCard)
We currently support transactions in AED, USD, and EUR.
For a smoother experience, the website automatically displays prices based on your location (via your IP address).
Do I have to pay taxes and duties?
While we offer free shipping for qualifying orders, any import taxes or duties are the responsibility of the recipient.
These may vary depending on your country’s regulations.
Where is my order?
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number and a direct tracking link.
Please check our Delivery Terms for estimated delivery times by region.
Still concerned? Contact us anytime at [email protected].
How much do you charge for shipping?
UAE: Free delivery for orders over AED 300
International: Free delivery on orders above AED 1,394 (or the equivalent in foreign currency, approximately USD 380)
Shipping charges for orders below these thresholds are automatically calculated at checkout.
I received a faulty item. What should I do?
We take great pride in the quality of our swimwear, and every item is carefully inspected before shipping.
In the rare event that you receive a faulty item:
Email us at [email protected]
Include your order number, full name, and a brief description of the issue
Attach a clear photo of the product showing the fault
We’ll take care of everything—from free replacement to return and re-delivery shipping costs.
Do you offer returns or exchanges?
Yes. If you’re not entirely satisfied with your purchase, we’re here to help.
Please visit our Returns & Exchanges Policy for complete details.
How do I care for my schiarirecapelli products?
For the best results, follow the care instructions listed on the product page of each item.
These steps will help keep your swimwear looking fresh and lasting longer.
My country isn’t listed at checkout. Can I still order?
Yes! If your country isn’t available in the dropdown menu at checkout, email us at [email protected] and we’ll do our best to arrange a delivery to your location.
Can’t find your question?
We’re always happy to assist.
Email us at: [email protected]